Frequently Asked Questions

Enter your pickup and drop-off to get an instant free quote. Accept the quote, then pay now or pay later. QikTruck notifies a nearby driver, who calls to confirm details, collects your goods, and delivers them. You can track the trip from the app, SMS, or email.

Get a free quote · See how it works

Your quote is the price you pay. Driver and fuel are included. Local bakkie trips typically start from about R350. The exact amount depends on distance, vehicle size, helpers, and how soon you need the vehicle.

Get a free quote · See vehicle prices

You can book a bakkie, 1-ton, 1.5-ton, 4-ton, or 8-ton truck, open or closed, with a driver. Choose the size that fits your load. You can add helpers at checkout if you need extra hands for loading and offloading.

Compare vehicle sizes · Bakkie hire · Truck hire

Pay by card or EFT. You can pay when you accept the quote, when the job starts, or when it ends. Business clients can apply for a 30-day credit account. Use only the payment details on your QikTruck quote or invoice.

Get a quote to pay · Business accounts

QikTruck operates in all nine provinces of South Africa, including Gauteng, Western Cape, KwaZulu-Natal, Eastern Cape, Free State, Limpopo, Mpumalanga, North West, and Northern Cape.

Check availability with a quote · Movers near me

Yes. Drivers and vehicle owners go through vehicle inspection, fraud checks, and criminal checks before they are approved. You can also rate the driver after delivery.

About QikTruck

You can add Goods in Transit cover when you book. Declare the value of your goods so cover can apply from collection through delivery. QikTruck is not the insurer. Cover is underwritten by licensed insurers.

How GIT insurance works · Add cover on your quote

Yes. The driver can assist with loading and offloading. Add extra helpers at checkout for heavy items such as couches, fridges, and beds.

Add helpers on your quote · Furniture delivery

Yes. Once a driver is assigned, you can follow the trip by SMS, email, or the QikTruck app, including pickup and drop-off updates.

Track an order · Book a trip

Quotes are free to decline. After you confirm a booking, cancelling 24 hours or more before pickup has no fee. Cancelling 4 to 24 hours before pickup can cost up to 15%. Under 4 hours can cost up to 33%. If the driver is already dispatched or has arrived, the fee can be up to 50%.

Cancellation policy

Yes, same-day trips are available in many areas when a nearby driver is free. For a guaranteed slot, book a day ahead.

Check same-day availability

Furniture, equipment, construction materials, household goods, and similar loads that fit the booked vehicle. Hazardous goods, fuel, and flammable liquids need pre-approval and are not part of a standard bakkie or truck hire.

Get a quote for your load · Terms and prohibited goods

Customer app: Google Play | App Store

Driver app: Google Play | App Store

Yes. Register your vehicle and we will review your profile. Partners keep 75% to 87% of every trip. QikTruck's service fee is 13% to 25% including VAT, depending on vehicle size and contract.

Register your vehicle · Partner fees

The service fee is 13% to 25% including VAT, depending on vehicle size and contract requirements. That means partners keep 75% to 87% of the trip.

Pricing and fees · Partner driver info

Email your documents to support@qiktruck.co.za. You will need:

1. Vehicle disc
2. Driver ID copy and owner ID
3. Driver's licence copy
4. Proof of residence (municipal bill, tax invoice, or bank statement)
5. A photo of you standing in front of each vehicle with the number plate visible
6. At least 3 photos of your vehicle
7. Valid SA bank account (bank statement or proof of account)

Start registration · Email support

Driver registration is free. After your documents are approved, the QikTruck inspection team comes to the vehicle for inspection and training.

Register for free

Vehicle inspections, fraud checks, and criminal checks can take up to 20 business days.

Registration steps

Drivers can choose payouts weekly, every 2 weeks, or monthly. There is no payout limit. Payments can take 3 business days to reflect, depending on your bank.

Driver guide

GIT cover protects customer goods against loss or damage while in transit, including loading, temporary storage, and offloading. Email support@qiktruck.co.za to request a callback from the insurance team, review the quotation, then submit the application.

GIT for drivers · GIT article · Email support