Sun Feb 05 2023 10:09:47 GMT+0200 (South Africa Standard Time) - QikTruck Media
South Africa is currently fighting a devastating virus, COVID-19. This has lead to immense pressure on most industries, with express delivery services being one of them. Express delivery services have seen a massive increase in orders since the outbreak, leading to different operational issues for companies. This means that customers argue that delivery times are longer than usual.
The demand of express delivery services is on the rise due to the pandemic and customers are expecting exceptional services. This can be tricky for express delivery companies to execute when they are faced with pandemic-related issues, such as increased demands, cost-cutting, safety, compliance and efficiency.
The South African express delivery services industry is in crisis as it is dealing with significant changes due to Covid-19. The crisis is being seen in the form of a lack of consumer confidence in the market. Consumers are turning to home deliveries for groceries and necessities, as the lockdown has locked down the retail sector too. This shift of consumer behaviour is causing a big disruption in the express delivery sector.
Adding to the crisis is the fact that the lockdown has crippled the supply chain of most express delivery companies. The companies have had to keep a close eye on their inventory and stock up on an adequate number of delivery vehicles and materials. This challenge has resulted in delays, strained supply chains and also an increase in costs.
In an attempt to serve customers as best as possible, most of the express delivery companies are optimizing their delivery operations and deploying smarter strategies. Companies are implementing automated dispatching systems and digital tracking systems, which are useful in improving customer service and satisfaction with the order process.
Overall, the Covid-19 pandemic has been hard on the express delivery sector. Companies are currently finding challenging ways to respond to the pandemic crisis.
At QikTruck, we understand how difficult this uncertain time can be for customers and businesses. We believe that express delivery services should provide and easiness of use without taking any risks. That is why, at QikTruck, we offer customers an on demand truck and driver hire service to support their transportation needs.
We work to bridge the gap between businesses and trucks and drivers so that businesses can ensure the delivery of cargo safely and in time during the pandemic. Our on-demand services are secure, reliable, and fast and can be custom-tailored to the express delivery needs of our customers.
As a delivery service provider, QikTruck can help businesses deliver freight safely with secure, smooth and efficient delivery services. With our real-time tracking, digital dispatching and on-demand services, businesses can be sure that their cargo and deliveries are secure. If you’re looking for services that can help you and your business with reliable and cost effective delivery services, contact us at QikTruck today.