The Future of Work in the Logistics Industry: Predictions and Trends

Tue Dec 20 2022 01:14:57 GMT+0200 (South Africa Standard Time) - QikTruck Media

The Future of Work in the Logistics Industry: Predictions and Trends
QikTruck Insights

Exploring the Impacts of Technology on Logistics

As the digital transformation of the logistics industry continues to accelerate, companies across the sector are looking ahead to future trends that will not just change their operations but also the way their workforces depend on the technology. From robots to autonomous vehicles, logistics companies are exploring revolutionary advances in automation. Meanwhile the security of the industry’s data is also under unprecedented scrutiny as competition increases and new technologies continue to hit the market.

Modernizing Logistics Infrastructure with Automation

Technologies such as machine learning and artificial intelligence are being used to streamline logistics operations, increase data accuracy for more efficient decision-making processes, and even to provide up-to-the-minute updates on supply chains. Automated systems within warehouses, too, can help reduce labor costs and errors, thereby increasing efficiency levels dramatically. Robots are also playing an increasing role in the logistical process. Automated robots have the power to detect defective packages or products and sort them out before they make their way to customers, while they can also take on simple yet time-consuming taks such as loading and unloading of trucks. This leaves humans with more time to focus on higher-value activities such as customer service.

Advanced Vehicle Monitoring

The use of remote monitoring systems on vehicles such as trucks, boats, and aircraft are giving logistics companies the power to keep an eye on the physical movements of these assets. Such systems can provide companies with up-to-the-minute locations and status of their fleets, thereby ensuring that their shipments reach their destination on time. These technological advances are enabling transportation companies to better manage their resources and assets, making it easier for them to track performance levels in real-time. As well as improving operational visibility, these systems are also helping to mitigate risks and increase overall safety on the roads and in the skies.

Data Security and Privacy

Data security is a huge concern in the logistics industry, with the potential risks of data breach or hacking costing businesses huge sums of money. As such, the trustworthiness of the data used in the operation of logistics companies is of paramount importance and the industry has made considerable strides in recent years in this regard. To ensure data security and privacy, companies are increasingly implementing blockchain technologies and cloud-based solutions. These services provide added layers of security such as encryption, authentication, and validation, while also ensuring that only those who need access to the data are granted it. Singapore-based food delivery companyHonestbee, for example, has implemented a smart contract system to securely store and transfer personnel data in order to guard against data theft and malicious attacks.

Growing Demand for Logistics Professionals

Even as the industry increasingly looks towards automation and the use of robots, there is still a considerable demand for experienced logistics personnel. In fact, it is estimated that the global logistics industry will need around 8.6 million professionals by 2023. This means that people with technical and specialist expertise will be in high demand, with large-scale logistics companies likely to offer attractive salaries for staff with skills in robotics and automation, for example, as well as those with experience in inventory management and customer service.


The digital transformation of the logistics sector is bringing with it some exciting technological advances that will have a transformational impact on the industry. As well as creating the potential for logistical efficiencies, faster delivery times and lower operational costs, these technologies are also creating futuristic workplaces where logistics personnel can use their specialist skills and experience to great effect. At the core of this transformation lies the trustworthiness and security of the data that fuels the industry. That is why companies such as QikTruck are investing heavily in the latest technologies – such as cloud-based solutions and blockchain – to ensure that the data being used across the industry remains secure and reliable. Ultimately, the future of logistics looks very bright. Thanks to new technological innovations, we can expect to see a more efficient, safer and secure industry where both processes and personnel are set to gain enormous benefits.


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