9 Logistics Clichés & What To Say Instead Spotted By QikTruck
Introduction
When it comes to logistics, it can be easy to fall into a repetitive rhythm. It seems many of us have become accustomed to adapting the same phrases and buzzwords to communicate our message. We're here to challenge that notion with a list of common logistics clichés and provide you with useful alternatives to greater drive the conversation.
Logistics solutions are constantly evolving - and so too should our language in order to keep up with this rapidly changing sector. QikTruck has compiled a list of the key logistics clichés we should be aware of and what to say instead.
1. "It's a piece of cake"
This phrase might sound innocent enough to outsiders, but has become a bit of a logistics buzz-phrase that might be better to avoid in technical conversations. On the outside, this phrase provides a positive outlook on the task in question, however, it can be remiss and disregards the underlying complexities of what can often be difficult and delicate tasks.
Try to provide a more genuine insight by presenting a more realistic perspective about the actual complexities of the situation. Explain in detail the process that must be taken to reach the desired result.
2. "Off-The-Shelf Solution"
This is another popular phrase that can be potentially misleading, particularly when logistics solutions are designed from scratch and require a lot of complex consideration and strategic planning.
Rather than trying to bring a standard solution to the table, be more specific about the type of solution that’s necessary. Outline the different components of the unique product or service and how they interconnect. You may also want to provide an example solution that displays how the components integrate, or you can present several options depending on the different steps the client would like to take.
3. "RFID"
RFID stands for Radio Frequency Identification. It’s a type of auto-identification and data capture technology relying on radio waves to track goods and goods both in transit and in the warehouse. Radio Frequency Identification technology is vital to inventory tracking, movement analysis and beyond. Its capability has enabled businesses to reach new heights when it comes to shipping goods, which is why its become a popular piece of jargon.
Rather than simply dropping the term RFID, explain all the functions related to the technology - such as location tracking and product/asset tracking - as well as the tangible benefits it can bring to an individual's business. In addition, talk in terms of resolutions (like improved inventory management, or unscheduled downtime reduction) that this particular technology empowers.
4. "It's a slam dunk"
This term makes reference to a basketball technique, which implies that the task is easy to complete. Instead of making this assumption, take the time to explain the process and procedures involved in the task as well as any challenges that may arise. Make sure to communicate any past experiences that can be carried into the work required.
5. "Black-Box Technology"
This is another popular phrase that has widely been used by logistics professionals, yet is widely misunderstood. This technology is designed to help businesses make more accurate supply chain decisions, managing operations more efficiently and reliably. This is a term that should be explained in full to ensure the person fully understands the context within which it is used.
Rather than using cliches and generic phrases, delve into the details and explain how machine learning powers artificial intelligence which can quickly and accurately assess data collected through data points. You can further explain how the ‘black box’ technology is used to make predictions and provide insights into relationships between different factors significantly improving the cycle times, delivery accuracy and overall operational efficiency.
6. "Process Improvement"
Process improvement has become a popular jargon word among figures in logistics. Of course, many logistics experts understand its significance as it can help expose inefficiencies in supply chain operations. Instead of simply mentioning process improvement in conversation, it’s better to explain the concept of continuous transformation - an ongoing journey to optimization through data-driven decisions.
You should also discuss potential use cases, like finding better routes, additional ways to save time and money, the function of big data technology, and more. It’s also important to state the practical applications - like adopting cutting-edge logistics tech and automating processes - to optimize supply chain operations.
7. "This Is Our Baked In Solution"
This phrase implies that something is readymade and fixed. Instead, it’s important to provide an insight into the expertise you or your organization can provide to make it custom tailored to the needs of the person or business. It’s also important to make sure you’re offering a viable solution, rather than topics that could draw attention away from the core question.
Instead of using this phrase, you could frame the conversation in terms of what technology is available to solve the problem, with a focus on any innovative tools or technology that can simplify complex processes. Outline the skills available to offer support, which can be especially useful for those unfamiliar with the industry.
8. "The Problem Is Legacy Technology"
Another popular phrase bandied about in logistics, this statement could be seen as accusatory particularly in regards to the presence of legacy technology, which can usually result in slowing down the advancement of operations. Instead of putting the blame on outdated systems, focus on the potential advantages legacy technology can bring, pointing out how modern systems can support legacy technology.
Explain how legacy technology can help bridge the gap between old and new technology, and provide advice on how to get the most out of legacy technology and how you can best utilize it as a driving force. In addition, provide a strategy and timeline of how to move away from the legacy technology while maintaining progress.
9. "The Algorithm Will Figure It Out"
Algorithms are the backbone of many successful companies and the source of many visible results. Many systems, including machine learning and statistical modeling, can produce insightful decisions, however, these data-driven systems must be meticulously designed and appropriately trained.
When recommending an algorithm-driven solution to businesses, it may be better to share data points, possible training models, data sources