How do I collect an item from a marketplace seller?

Confirm the sale and payment method, agree a collection window, decide if you need a bakkie, then inspect the item before loading. QikTruck can collect from the seller address if you cannot move it yourself.

Step by step

• Lock the price and payment method in writing.
• Share a realistic collection window.
• Book transport if the item is bulky.
• Inspect before the driver loads.
• Track delivery to your door.

What to put in the booking

Seller contact, gate instructions, item size and stair situation. Clear notes prevent failed collections.

Related Questions

Should I go with the driver?

Helpful for first-time buys so you can inspect. Not always required if the seller will release to the driver.

What if the item is missing parts?

Do not load until you accept the condition. Transport cannot fix a bad purchase.

Night collections?

Only when both parties and a driver agree. Daylight is safer.

Tips for sellers?

Have the item disconnected, empty and accessible before the slot.

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